EMT Practice Test
1. Question Content...
Question1: Which ACD feature when activated will temporarily stop calls being routed to that agent?
Question2: Which server type supports H.323 and SIP endpoints?
Question4: When Station Lock is activated on a station, what all calls are allowed?
Question5: Which parameters are configured when implementing Automatic Route Selection (ARS)?
Question8: In which two Communication Manager forms are FRLS assigned? (Choose two.)
Question11: What does the Class of Service (COS) setting control?
Question12: "Enhanced Call Pickup Alerting" can be enabled using which command?
Question14: Each entry on an Abbreviated Dialing List can have how many characters?
Question15: Which three features are parts of COS? (Choose three.)
Question16: Which component handles the registration of SIP Endpoints?
Question17: What is the range of COS Profiles in a Cos Group?
Question19: What general set type is used to specify an analog telephone in Communication Manager?
Question20: Which type of phone doesn't support Station Lock feature in Communication Manager R8.1?
Question21: Communication Manager commands are generally formed on which three parts?
(Choose three.)